Automatic Callback

Get through to busy numbers as soon as they're free.

How it Works:

 

You can save time dialing busy numbers over and over. Your phone rings you as soon as the line is free, and automatically connects you.

To "turn on" the service:

When you hear a busy signal, press and release the "switchhook". Listen for a special tone.

   

If you've already hung up, lift the handset and listen for a normal dial tone.

   

Press *66. (On a rotary phone, dial 1166.)

 

If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.

 

 

A special callback ring alerts you if the line becomes free (some phones ring normally).

 

 

Lift the handset to automatically place the call.

 

To cancel your Callback request:

When you hear a busy signal, press and release the "switchhook". Listen for a special tone.

   

If you've already hung up, lift the handset and listen for a normal dial tone.

 

Press *86. (On a rotary phone, dial 1186.)

   

Listen for the confirmation tone or announcement. Hang up.

 

Note:

  • To start the 30-minute clock, repeat steps 1-4 under "How to use."

  • Automatic Callback can check as many as 31 busy lines at once for you. To know which call is being completed, you must subscribe to Calling Number service.

  • The "switchhook" is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead.

  • Does not work on 800 numbers, 900 numbers, outside the specified service area, or lines where Call Forward and some other call services have been activated.

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